To reach us for support do e-mail us at firstname.lastname@example.org
What are your shipping charges?
USA Shipping charges: $6.87 up to $79 order value, free shipping above $79 anywhere in the United States.
Our shipping charges are actually very reasonable compared to most places. The more you order the more you save on shipping.
When will my order arrive?
Each product from our collection is made from scratch for you. Please allow up to 7 business days for your custom order to ship from our workshop. Once shipped, US Domestic orders typically arrive within 2-7 business days. *Please note, transit times are in addition to our quoted production time. You will receive a notification email containing your tracking number when your order ships. Please note that we do not ship orders on Saturday, Sunday or most major holidays.
Where is my order number?
The Order Number is included in your confirmation email – which we send immediately after your order is processed on our website.
Can I return or Exchange My Product?
Since we make our products from scratch using sublimation methods, all purchases are final sale. However, please know that your satisfaction with our collection is our highest priority. If you are unsatisfied with your product for any reason, please contact us at email@example.com so that we may assist you.
How do I track my order?
Your order shipping confirmation will be e-mailed to you at the time we send your package.
Shipping Advisory: Please expect the USPS and UPS tracking status to update very soon for the shipped items. If you currently see 'Not Found' or 'Pre-Shipping' or 'Order Processed' in the status page, this means that we are now working ASAP to scan the item in the hub and it will be in transit within the next few days.
Is it Safe to Use My Credit Card On Your Site?
Absolutely! We use a Secure Socket Layer certificate to ensure all transactions are securely processed.